Warranty

Sanitary ware warranties typically do not cover the use of strong or caustic chemicals, as these are considered a cause of misuse and damage. It is recommended to clean the items with gentle, non-caustic materials to avoid damage to the finish or materials, and the recommended maintenance guidelines must be followed to avoid voiding the warranty.

Warranty Conditions Related to Chemicals
The warranty does not cover: malfunctions or damage resulting from the use of strong or caustic chemicals, bleach, acids, or any other materials not recommended by the manufacturer.

Maintenance Requirements: The user must adhere to the maintenance instructions included with the product to avoid voiding the warranty.
Safe Handling: Use cleaning materials recommended by the manufacturer, and avoid using materials that may affect the product's finish.

Other Conditions That May Void the Warranty:
Incorrect use of the product, improper installation, accidents or damage caused by external factors, tampering with the product, or attempts to repair it by unauthorised parties.